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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raven Guenette

Raven Guenette

November 21, 2024

5  out of  5
rating by Raven Guenette
"Transferred insurance from Allstate to State Farm & couldn’t be happier!!! Skye accommodated me with transferring all my information and insuring me with the same guidelines I had through Allstate and for a much better rate! I was in an accident and had to get a new car. The accident wasn’t my fault but for a newer car, Allstate was going to add an additional 100+ dollars to my monthly payment. Luckily State Farm has competitive pricing & could insure me around the same rate as my older car. (2017 to 2021) I recommend Skye and her team!"
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Zachary Eller

May 21, 2024

5  out of  5
rating by Zachary Eller
"Skye helped me save so much money from my old insurance. She was very helpful, knowledgeable, friendly, and above all professional. I am definitely excited to have joined State Farm!"
We responded:
"Welcome aboard, Zachary!"
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jeffrey mcdaniel

May 18, 2024

5  out of  5
rating by jeffrey mcdaniel
"Skye in the front office really did a great job breaking down my policy apples to apples. The office was able to save me 800 dollars with car and home. I have already recommended them to family and I just switched today. Thank you Lebanon team."
We responded:
"Great to hear how you’re saving money, Jeff! Thanks for letting us know! "
Profile photo of Mae Sch

Mae Sch

March 6, 2024

5  out of  5
rating by Mae Sch
"Dan Bashor is my agent and he's been always very helpful for my auto and home insurance needs since day 1. He's quick and patient resolving my inquiries all the time. Highly recommended to my friends and family."
We responded:
"You’re kindness brings smiles, Mae!"
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Jeremiah Alkula

November 10, 2023

5  out of  5
rating by Jeremiah Alkula
"Very professional and knowledgeable. I insure multiple vehicles here and they always give me every option for saving money while protecting myself."
We responded:
"Happy to help, Jeremiah! "
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Lauren Smith

October 1, 2023

5  out of  5
rating by Lauren Smith
"Great and friendly people. I've had numerous agents over the years and Teresa is the only one who I trust. If you're considering insurance, this is the place!"
We responded:
"Nice of you to say Lauren! "
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Rebecca Hundley

September 30, 2023

5  out of  5
rating by Rebecca Hundley
"My mom and dad have been insured through State Farm with Teresa Susong for as long as I can remember. My husband and I are now homeowners and car owners with insurance through her office. They are always on top of things and are very informative in getting us the best coverage and price."
We responded:
"It means a lot to be able to take care of your whole family, Rebecca! "
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Bob Rowe

September 28, 2023

4  out of  5
rating by Bob Rowe
"Have only been with them a few years, but so far they have been very helpful with all my questions and needs."
We responded:
"Thanks for your comments, Bob! "
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matthan gadbury

September 28, 2023

5  out of  5
rating by matthan gadbury
"Always helpful and informative."
We responded:
"Thanks Matthan!"
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Linda Beaman

September 28, 2023

5  out of  5
rating by Linda Beaman
"Teresa has been really good and has pleasant people."
We responded:
"It’s a pleasure serving you, Linda. "
Profile photo of Jarrett C

Jarrett C

September 28, 2023

5  out of  5
rating by Jarrett C
"Teresa has been my Insurnace agent for years, I always get great service from her staff"
We responded:
"Nice of you to say, Jarrett. Thanks! "
Profile photo of Stacy Bonner

Stacy Bonner

September 28, 2023

5  out of  5
rating by Stacy Bonner
"Office is always excellent, most helpful people. Fast claims great service, possibly THE best inurance in the land."
We responded:
"Thank You Stacy"
Profile photo of Hannah Sweazey

Hannah Sweazey

September 28, 2023

1  out of  5
rating by Hannah Sweazey
"rude and not patient. Wanted to confirm that my policy was actually canceled and why I was still getting stuff in the mail over a span of a few weeks. All they could tell me was “it’s gotta go through the process“. Had to call corporate, who gave me more information on what to expect since I canceled my policy. No refund yet (month later) but they are quick to comment on reviews."
We responded:
"This is an unfamiliar person who accessed us online. Please be aware that payments submitted with material omissions or falsified information on applications to obtain insurance documents and subsequently submit online transactions to cancel same policies can expect significant delays in processing partial or total refunds. "
Profile photo of Amanda Phillips

Amanda Phillips

September 28, 2023

5  out of  5
rating by Amanda Phillips
"Always excellent service from all the office staff."
We responded:
"Thanks so much, Amanda! "
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Pat Beck

September 13, 2023

5  out of  5
rating by Pat Beck
"I have always received excellent service. Everyone helpful and polite. Highly recommend."
We responded:
"Thanks for your comments, Pat! "
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Andrew Warrick

September 12, 2023

5  out of  5
rating by Andrew Warrick
"Teresa and her staff make dealing with the ins and outs of insurance easy. I feel valued and heard each time I step into her office. Her staff is very friendly and helpful. I hope to maintain my business with them for years to come."
We responded:
"Appreciate hearing from you, Andrew! "
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Dan Bashor

August 22, 2023

5  out of  5
rating by Dan Bashor
"Awesome staff"
We responded:
"Agreed!"
Profile photo of Linda Smith

Linda Smith

June 7, 2023

5  out of  5
rating by Linda Smith
"Teresa Susong devoted attention to us as if we were her only case. She talked with us frequently as we were making our claim (it was small, less than $4,000 but she treated us like it was $40,000) following up on our adjuster and staying looped in on the process until it was all settled. Gave honest evaluation of our home claim which helped in our talking with the adjuster. Everything has been settled to our satisfaction."
We responded:
"Good to know all is well, Linda. Thanks for letting us know. "
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Michele Glauber

June 5, 2023

5  out of  5
rating by Michele Glauber
"State Farm Adjuster, Terrance Johnson was very prompt, professional and extremely courteous! It was a pleasure to meet with him."
We responded:
"I’ll let him know, Michele. Thanks for commenting. "
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Jacob Bashor

April 17, 2023

5  out of  5
rating by Jacob Bashor
"Excellent service from staff!"
We responded:
"Thanks Jacob!"
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Timothy Van Atter

March 24, 2023

5  out of  5
rating by Timothy Van Atter
"Theresa is the absolute best there is. Honest, trustworthy, kind, and thorough. Her team is awesome as well!"
We responded:
"We’ll stay the course to earn that trust, Tim. Thank you"
Profile photo of Jack Loops

Jack Loops

March 24, 2023

5  out of  5
rating by Jack Loops
"Teresa has been my insurance agent for 20+ years. The service is excellent and I'd highly recommend Teresa!"
We responded:
"Your friendship means everything to us Jack."
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Todd Reece

March 16, 2023

5  out of  5
rating by Todd Reece
"Honest, helpful and courteous. Easy in and out."
We responded:
"👍"
Profile photo of Marki Warrick

Marki Warrick

March 9, 2023

5  out of  5
rating by Marki Warrick
"Teresa has been my insurance agent for thirty plus years now, ever since I moved to Lebanon. Time and time again, her office has served my family with outstanding professionalism and care. State Farm has been loyal to all of our needs, therefore; I will continue to be a loyal customer!"
We responded:
"Thanks for Letting us know Marki! "
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Molly

March 8, 2023

5  out of  5
rating by Molly
"Amazing service. Friendly team."
We responded:
"Thanks Molly!"